Domains: Domains are non-refundable due to their immediate nature and the associated registrar fees

Hostings: Refunds for Hostings are evaluated on a case-by-case basis. If you're dissatisfied with the progress or quality, please contact us within 30 days of order

Developments: Similar to Hostings, refunds for Developments are evaluated on a case-by-case basis. If you're dissatisfied with the progress or quality, please contact us within 30 days of order

Security: Security products are not refundable at any cose. But if your are disssatisifies with product your can request exchange for 7 days

Services: For Services related to Google Workspace and Office 365 visit their websites. We process refund according to their policies

Contact Us: Initiate a refund request by contacting our customer support team through the details mentioned. Please provide your order details and reason for the refund

Assessment: We'll carefully review your request and assess its eligibility based on the criteria outlined above

Approval or Denial: We'll notify you of the decision within 7 business days. If approved, we'll proceed with processing your refund

Refund Issuance: Refunds are typically issued to the original payment method, but your can request it into bank account of orderee. The time for the refund to reflect in your account depends on your payment provider

Refunds may be subject to processing fees or deductions for services already rendered

Custom development projects may have unique refund terms specified in your contract

We reserve the right to modify this policy at any time. Changes will be communicated through our website or other appropriate channels

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at

Entra Cloud HQ, Near Meezan Bank, Darya Khan Branch, Darya Khan, Punjab, Pakistan
+92 (453) 252983
info@entracloud.net
Contact Us